Information Collection
CV Writers + ITCV Writers collects personal information through our website to help us improve our services and make our website more efficient and effective. When we collect this data, we will make no attempt to identify individual users, correlate data collected as users or identify users browsing activities. CV Writers + ITCV Writers will also collect personal information during an Assignment for reasons including but not limited to providing the products and services requested by you and improving our service offerings.
At the end of an assignment, we may also request Clients to provide a written testimonial on the website for the purposes of service improvements and promotion. You agree not to provide any information or materials to CV Writers + ITCV Writers that is defamatory, threatening, obscene, harassing, or otherwise unlawful, or that incorporates the proprietary material of another.
Use and Disclosure of Personal Information
In addition to providing our services to you, we may use or disclose personal information that we collect about you: 1. for the purposes for which it was collected; 2. where you have consented to the use or disclosure; 3. to maintain our relationship with you; 4. for purposes related to our research, planning, service development, business development, security and risk management; 5. where a third party acquires or wishes to acquire, or makes enquiries in relation to acquiring, an interest in CV Writers + ITCV Writers; or 6. to the extent that we are required or authorised by law to do so.
There may be occasions where CV Writers + ITCV Writers will need to disclose your personal information to third parties to provide the service you have requested. For example, if you request that we provide you with a new CV, your personal information may be sent to one of our Consultants, who will carry out this work. We will take all reasonable steps to ensure our Consultants or other third parties keep your personal information private and confidential at all times.
Testimonials
By recording a testimonial on CV Writers + ITCV Writers’ website, you consent for it to include, in addition to your written feedback, your name, job title, profile picture and the date the testimonial was written. If you provide a testimonial through any means outside of the website including but not limited to emails and social media channels, you permit CV Writers + ITCV Writers to publish the testimonial, in whole or in part, onto the website. If you do not want all or any of the information contained in your testimonial published on the website, or want it removed in the future, please advise us in writing to info@itcvwriters.com.au and we will take all reasonable steps to comply with your request.
We reserve the right to use testimonials for marketing and promotions outside of the website and testimonials are the sole property of CV Writers + ITCV Writers to the extent permitted by law. We reserve the right to decide whether any testimonial is published on the website and any testimonial that does not refer to a service being offered by CV Writers + ITCV Writers or promotes a different business will not be published.
Security
We take information security very seriously. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse, loss and from unauthorised access, modification or disclosure. Unfortunately, no data transmission over the internet can be guaranteed as completely secure. So, while we strive to protect such information, we cannot ensure nor warrant the security of any information you transmit to us or that we store on our systems and you do so at your own risk.
SSL Certificate
This website is protected using an SSL certificate from Trustwave. SSL (Secure Sockets Layer) is a commonly-used protocol for managing the security of message transmissions on the internet. Our SSL Certificate is used to encrypt the connection between this website and the web browser of viewers of the website. This is essential when a website asks for sensitive information from viewers, such as a password or credit card number, and it gives viewers the security of knowing the transaction with our website is secure.
Secure Payments
CV Writers + ITCV Writers’ payment options are to use a credit card, PayPal account or transfer funds directly into our Australian ANZ bank account. Credit cards are processed through PayPal. PayPal will process the payment using a secure payment gateway which is external to CV Writers + ITCV Writers’ website or systems. PayPal will only provide CV Writers + ITCV Writers with payment authorisation and never share your financial information. You can access more information on the PayPal User Agreement.
All CV Writers + ITCV Writers’ prices are posted and processed in Australian dollars and include GST where applicable.
The LinkedIn User Agreement does not permit users to provide login details to third parties. Therefore, as CV Writers + ITCV Writers is not permitted by law to access a Client’s LinkedIn page or change any settings, we will provide Clients an MS Word document which contains recommendations for settings and content to cut and paste into the profile by the Client. CV Writers + ITCV Writers cannot accept any responsibility for any loss, disruption or damage, financial or otherwise, caused by adopting or implementing changes to the Client’s LinkedIn account in accordance with our recommendations.
Please note that CV Writers + ITCV Writers does not (and is not allowed to) create LinkedIn profiles from scratch for third parties. Clients need to have created a personal LinkedIn profile that includes their personal information, work history, and contact details.
Access to your personal information
If you wish to access any personal information which CV Writers + ITCV Writers hold about you, please contact us by sending an email to info@itcvwriters.com.au. Please provide as much detail as you can about the particular information you seek in order to assist us to retrieve it. An access fee may be charged to cover our costs of providing the information to you as permitted by law.
Virus Protection
While CV Writers + ITCV Writers makes every effort to check and test material at all stages of production for viruses, it is always wise for users to run an anti-virus program themselves on all material. CV Writers + ITCV Writers cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material from this site or the services we provide, including your LinkedIn profile. You will assume all responsibility in providing a correct and secure email address for receipt of all information sent via email to you.