How to Prepare for an Online Interview: A Complete Guide

Virtual interviews have become a standard part of the recruitment process across Australia and around the world. What was once an occasional convenience is now a core step in hiring. In fact, a study by PGI found that 90% of recruiters believe online interviews significantly streamline the hiring process. With remote and hybrid roles becoming more common, mastering the art of online interviewing is now essential for job seekers at every level.

This guide breaks down the advantages, challenges, and best practices of online interviews — giving you the tools to walk into your next video call feeling confident, prepared, and polished.

Advantages of Online Interviews

Online interviews offer major benefits for both job seekers and employers. Here are the biggest advantages:

1. Convenience and Accessibility

No travel, no hassle. Candidates and employers can connect instantly, regardless of location. This is especially helpful for interstate roles, remote work opportunities, and candidates applying to organisations with multiple offices.

2. Time Efficiency

Virtual interviews eliminate travel, waiting rooms, and logistics. Everything is streamlined, allowing companies to complete hiring processes more quickly — and helping candidates schedule interviews around existing commitments.

3. Cost-Effective

Online interviews remove costs such as fuel, parking, public transport, or accommodation for interstate interviews. Businesses also save time and financial resources by conducting multiple interviews in one day.

4. Global Opportunities

Geographical barriers disappear. Candidates can apply for roles interstate or overseas, opening the door to new industries, higher salaries, and more varied career options.

5. A Better Candidate Experience

A familiar environment often reduces interview anxiety. You can set up the space, lighting, and equipment to suit you — helping you present your best self with fewer distractions.

Disadvantages of Online Interviews

Virtual interviews also come with their own set of challenges:

1. Technical Issues

Poor internet, audio glitches, outdated software, or hardware failures can interrupt your flow and affect the interviewer’s perception of your preparation.

2. Limited Non-Verbal Cues

Online platforms make it harder for interviewers to read body language. Likewise, candidates may struggle to interpret the interviewer’s reactions.

3. Difficulty Building Rapport

It’s harder to create a warm, natural connection over a webcam. Small delays, camera placement, and the formal nature of video calls can hinder rapport-building.

4. Potential Distractions

Background noise, pets, housemates, or cluttered spaces can break concentration and reduce professionalism.

5. An Impersonal Experience

Some candidates feel disconnected when interacting through a screen. Without a physical environment, company culture can also be harder to gauge.

Best Practices for Virtual Interviews

Online interviews require a combination of strong preparation, the right technology, and polished digital communication. Here’s how to excel at every stage.

Before the Interview

Test Your Technology Early

Never leave tech checks until the last minute. Conduct a full system test at least 24 hours beforehand. Check:

• Internet connection stability
• Audio quality (headset or lapel mic recommended)
• Webcam sharpness, lighting, and placement
• Latest version of Zoom, Teams, Google Meet, or other platforms

Do a mock call with a friend. This gives you instant feedback and removes any uncertainty.

PRO TIP: English not your first language? Invest in a clear microphone. Even a $20 lapel mic dramatically improves clarity and prevents misunderstandings.

Choose the Right Environment

Select a quiet, well-lit space with a neutral background. Avoid distracting artwork, clutter, or anything that may appear unprofessional.

PRO TIP: Declutter behind you. A clean background gives a better first impression and makes you appear more organised.

Dress Professionally

Dress as if the interview were in person. Professional clothing boosts confidence and signals respect for the opportunity.

Prepare for Common Questions

Anticipate the common interview questions and prepare clear, concise answers. Use the STAR framework to structure your responses and demonstrate your achievements with clarity.

During the Interview

Maintain Eye Level and Camera Awareness

Position your webcam at eye level so it appears that you are making direct eye contact. This creates connection and confidence.

Sit upright, lean forward slightly, and smile often — these cues replace the energy you would normally use in person.

Practise Active Listening

Nod, smile, and verbally acknowledge the interviewer with phrases such as: “Absolutely”, “Yes, I understand”, or “That makes sense”.

Let them finish speaking fully before responding — small audio delays can make interruptions more likely.

After the Interview

Send a Professional Follow-Up

Within 24 hours, send a brief thank-you email expressing gratitude and reiterating your enthusiasm for the role. This final touch leaves a strong professional impression and reinforces your interest.

Final Thoughts

Online interviews aren’t just a temporary trend — they are a long-term fixture of the modern hiring landscape. By understanding the nuances of virtual communication and preparing effectively, you can present yourself confidently and professionally, no matter where you are located.

If you’re feeling unsure or want expert guidance, our Interview Coaching Service can help you elevate your performance, articulate your strengths with confidence, and make a lasting impact on recruiters.

Don’t leave opportunities to chance — prepare strategically and approach your next online interview with confidence.